Frequently Asked Questions
Frequently Asked Questions
Product & Materials
What are your wall tiles and floor tiles made of?
Our peel-and-stick wall and floor tiles are crafted from premium PVC material. Some designs feature a 3D textured finish for added depth and style. They are moisture-resistant, durable, and designed for long-lasting beauty and easy maintenance.
Are these suitable for renters?
Absolutely! Our peel-and-stick tiles are 100% renter-friendly. They install without nails, screws, or permanent adhesive, and remove cleanly without damaging walls or floors.
What textures and styles do you offer?
We offer premium 3D textured designs including brick, marble, ceramic tile, and wood grain patterns—all with a spa-inspired, minimal-luxury aesthetic.
Are the tiles waterproof?
Yes! Our tiles feature moisture resistance, making them ideal for kitchens, bathrooms, and other areas where humidity is a concern.
Installation & Application
How easy is installation?
Installation is simple! Just peel off the backing and stick the tiles to your clean, smooth surface. No special tools or professional help required. Check our Installation Guide for step-by-step instructions.
What surfaces can I apply these to?
Our tiles work best on clean, smooth, dry surfaces such as painted drywall, smooth concrete, glass, and existing tile. Avoid textured or porous surfaces for best adhesion.
Can I remove and reposition the tiles?
Yes, during installation you can carefully reposition tiles if needed. Once fully adhered, they're designed to stay in place but can be removed without wall damage.
Do I need to prepare my walls or floors before installation?
Yes, surfaces should be clean, dry, and free of dust, grease, or debris. We recommend wiping down the area with a mild cleaner and letting it dry completely before application.
Shipping & Orders
Where do you ship?
We currently ship throughout the United States. Multi-market expansion is coming soon!
How long does shipping take?
Standard shipping typically takes 5-7 business days. You'll receive tracking information once your order ships.
Do you offer international shipping?
Not at this time, but we're working on expanding to international markets. Stay tuned!
Returns & Refunds
What is your return policy?
We want you to love your purchase! Please review our Refund Policy for complete details on returns, exchanges, and refunds.
What if my tiles arrive damaged?
We take great care in packaging, but if your order arrives damaged, please contact us immediately at info@3dwalldecor.store with photos. We'll make it right.
Care & Maintenance
How do I clean the tiles?
Simply wipe with a damp cloth and mild soap. Avoid abrasive cleaners or scrubbing pads that could damage the surface texture.
How long will the tiles last?
With proper installation and care, our premium PVC tiles are built to last for years while maintaining their beauty and adhesion.
Still Have Questions?
We're here to help! Contact us at info@3dwalldecor.store and we'll get back to you as soon as possible.